Do I need to book a ticket?
All walks need to be prebooked, this allows us to manage group size and ensure an enjoyable experience for all those taking part.
How do I book tickets?
Tickets can be booked in three ways:-
Online via this website, by clicking on the icon below your chosen walk as shown below. This will take you to the booking page for your chosen walk/walks.
By phone via the telephone box office 0333 666 3366 available Mondays to Fridays, 9.00AM to 7.00PM (excluding bank holidays) and Saturdays 9.00AM to 5.00PM. Please note this service is run by an external company who will not be able to answer any non-booking queries. For further assistance, email firstname.lastname@example.org.
Or visit any of the tourist information centres listed below:
Bury St Edmunds: Apex, Charter Square , Bury St Edmunds, Suffolk IP33 3FD
Ipswich: St Stephen’s Church, St Stephen’s Lane, Ipswich, Suffolk IP1 1DP
Lavenham: Lady Street, Lavenham, Suffolk CO10 9RA
Stowmarket: Museum of East Anglian Life, Stowmarket, Suffolk IP14 1DL
Sudbury: Sudbury Library, Market Hill, Sudbury Suffolk CO10 0TL
Why is there a booking fee?
Booking fees are only payable on tickets that incur a cost. This is due to ticket bookings being managed by an external agent, TicketSource. They charge a booking fee to cover their processing fees on transactions made via: Paypal or credit and debit cards. Please note that none of this fee is paid to the festival.
I am having trouble booking, what do i do?
If you are struggling to book a ticket, please contact the telephone box office on 0333 666 3366 available Mondays to Fridays, 9.00AM to 7.00PM (excluding bank holidays) and Saturdays 9.00AM to 5.00PM or email email@example.com
I have booked what happens now?
You will recieve your ticket via email, you will also recieve an information sheet with details about your walk e.g. parking fees and whether you need to bring a packed lunch.